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What To Expect

Exceptional veterinary services – delivered with courtesy and respect!

As a new client of Palmer Lake Veterinary Clinic, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will be greeted warmly by our courteous front desk personnel who will ask information about you and your pet. You will then be ushered into one of our three exam rooms.

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then the doctor will perform a thorough examination of your pet and ask you further questions pertaining to your pets’ health or illness. Diagnostic tests may be recommended. These tests can usually be run in the office. After the completion of the exam and diagnostic tests, the doctor will discuss a possible diagnosis and treatment plan with you. We will work up an estimate for you so there are no surprises at check out.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Our goal is to make your visit as pleasant and stress-free as possible for you and your pet.

We are excited to meet you and your human and animal family members!